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Review of Piano Suite

Not rated

here are several "all-in-one" piano learning packages of hardware and software which provide students with a keyboard which attaches to the computer sound card and training software to use it. Piano Suite is one such package. It includes a MIDI keyboard with 49 full size, velocity sensitive keys, a 12 ft. MIDI to sound card cable complete with a joystick pass-through, a power supply for the keyboard, the Piano Suite software, and a user guide.

While it is graphically attractive and has some unique elements in its design, successful installation of the Piano Suite software is likely to be beyond the capabilities of all but the most knowledgeable computer users, if our experience with four different machines is representative of the typical one. This review reflects our analysis of the software on the one machine on which we were able, after great effort, to get Piano Suite mostly running. Because we were not able to completely evaluate Piano Suite, we have not given it a note rating.

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keyinfo.gif (1045 bytes)Many of the problems we found with version 1.0 of the Piano Suite software have been resolved in version 2.5, reviewed elsewhere on the site. We will maintain this review for those users who have version 1.0 and for reference from our later review.

keyinfo.gif (1045 bytes)According to Adventus tech support, "All Piano Suite users can upgrade free to the current version. Owners of the 2.5 CD-ROM can upgrade over the net (instant). People without version 2.5 are required to call to get the free upgrade."

pnosuite.jpg (41054 bytes)For most software, installation is simple and straightforward. Unfortunately this was not the case with Piano Suite. In the end, four different reviewers with four different computers in two different states attempted to examine Piano Suite over a period of more than a year. Despite multiple attempts and many e-mails exchanged with Piano Suite Technical Support, none of the four reviewers was able to get Piano Suite up and running in Windows 95 from the standard install procedure provided with the software.

The first reviewer, a professor of piano at a major state university, received "Packed file corrupt" errors which aborted the installation with the original CD-ROM supplied with the package. Disabling all running software did not solve this problem. An "interim version," obtained from Adventus Technical Support over a year ago, installed for that reviewer (after five tries, removing the standard version completely from his system and with help from his computer scientist son), but he was unable to get the "Theory Thinker" section of the program to work due to errors generated in playing the "movies" on which Theory Thinker is based. After several e-mails, Adventus Technical Support simply stopped responding to that reviewer. Since Theory Thinker has the actual lessons, the inability to get it running was a major handicap in evaluating the program.

The second reviewer, a Ph.D. scientist/programmer, spent approximately 15 hours on one of his machines tracing down the problems with Theory Thinker. These were characterized by "MMSYSTEM 265 This alias is already in use by this program. Use a unique alias rather than the device name" and similar errors. He was able to get Theory Thinker working only by manually editing WIN.INI and SYSTEM.INI to remove references to apparently incompatible DVD-ROM MPEG sound and video drivers (thereby disabling DVD capability on his machine).

The third set of reviewers, a piano teacher and her computer consultant husband, were unable to get Theory Thinker operating at all on either of two different machines, even with the benefit of the information developed by the second reviewer. They kept getting the error message..."MMSYSTEM 277 A problem occurred in initializing MCI Try restarting Windows." Those reviewers also reported major incompatibilities with other music software packages.

Piano Suite was then returned to the second reviewer who attempted to install the "interim version," only to get errors reading: "A required .DLL file, NOVLIB95.DLL was not found." Returning to the original version he had gotten working earlier, after another six hours of work he again got most of Piano Suite's software working, but only after removing the interim version and its required Active Movie components and reinstalling the Piano Suite software and Active Movie, as well as manually editing WIN.INI and SYSTEM.INI to disable the DVD-ROM sound and video drivers again. This review was performed by a fourth reviewer on the original version of the software that the one reviewer was able to get working on one of his machines, a Gateway PII-266 running Windows 95 OSR2, with 64 Mb RAM, STB Nitro 3D video card, 8X DVD-ROM drive and Ensoniq VIVO 64 wavetable sound card.

Although Piano Suite provides a 49 key MIDI keyboard for use with the program, we were unable to get it working properly for this evaluation. Every time we tried to use the keyboard with Piano Suite we were instantaneously dropped entirely out of Windows 95 to the "It is now safe to shut off your computer" screen. We tried all sorts of manipulations of MIDI configuration in Windows 95, but were unsuccessful in solving this problem. Fortunately, the computer keyboard can be used in place of the MIDI keyboard, although this is less desirable than using the provided MIDI keyboard.

In addition to these problems, there is an additional concern specific to the "interim version." Unlike the version shipped with the package, the interim version replaces all the Borland Database Engine drivers on your machine without asking for permission to do so. This could lead to other programs which also depend on that engine crashing. Given the problems we experienced with that interim version, we suggest users of Piano Suite should exercise caution in installing it.

We experienced several system crashes as we used the Piano Suite software, once we got it mostly working. These occurred in various parts of the program and showed no apparent pattern, other than they appeared to involve accesses to the multimedia libraries of Windows 95. Most of these crashes required a reboot of the system to get Piano Suite working again. In addition, users should be aware that Piano Suite changes the MIDI patch map from Acoustic Grand Piano during use of some its parts, so that Piano Suite crashes result in other piano software playing MIDI music with the last patch map used by Piano Suite (ocarina or French Horn, for example). This minor problem can be resolved simply by rebooting or playing a sequence which resets the patch map to Acoustic Grand Piano.

We have had Piano Suite in the review process for well over a year. We reported these and other problems to Adventus in a series of about 15 e-mails and several long phone conversations. Adventus staff made an effort to help us solve the problems with Theory Thinker, though, in the end, it was our second reviewer who figured out how to resolve those problems himself and reported that solution back to Adventus. On five separate occasions in the past six months, we were promised, both verbally and in writing, copies of an updated "shipping" version of the software which, it was claimed, would probably solve the problems we were experiencing. Unfortunately, we were never sent the software, including after Adventus agreed, on the fifth iteration, to a two week deadline for getting it to us. As of the date of writing of this review, nearly a month after Adventus accepted that deadline, we have not received that supposedly shipping version of the updated software. Thus, this review reports our experiences with the Version 1.0 software. If another, later version exists, we have not, despite well nigh on Herculean efforts, been able to get it from Adventus.

The Piano Suite software is divided into several major sections, which are accessed from an introductory screen which appears after the student logs in to the program. These are History Happens, Games, Theory Thinker, Composers Corner and Piano Player. The software also has a Settings dialog which allows the user to configure various aspects of the program and a Profiles section, which keeps track of the student's progress.

Theory Thinker presents pedagogically correct, well-organized and well-presented basics of music theory and music lessons, along with opportunities to practice what has been learned.  It utilizes games and exercises to enhance the learning process. It covers topics ranging from posture at the piano, hand position, pitch, notation, and concepts of time. There is a very good discussion of notes on the musical staff and beyond (ledger line notes), rests, accidentals, key signatures, simple and compound time signatures, major and minor scales and keys, intervals, chords, and musical terms.   Also included in this section is a very good discussion and demonstration of the anatomy of a grand piano, the different types of pianos, the different types of MIDI keyboards, and how to get sounds of different instruments from a computer sound card.  Although Theory Thinker is the section of the program most afflicted by the installation problems, once it is up and running, it provides good information and training. It's approach and graphics are attractive, but pitched to students from junior high age and older. The youngest students will probably find Theory Thinker too bland to hold interest for long, even though the packaging claims that Piano Suite is for "ages 5 to 105."

Potential purchasers of Piano Suite should be forewarned that they might find one aspect of Theory Thinker somewhat demeaning or even offensive. When the student answers some questions correctly, the program's "guide," Señor Semitone, jumps up and down and waggles his behind at the user. We think it might be a matter of opinion as to whether this is "cute" or simply in bad taste.

History Happens is a positive, unique feature of Piano Suite.  With it, one can get information about almost all major and minor classical composers, as well as contemporary groups of musicians, such as Smashing Pumpkins and Credence Clearwater Revival.  The information about the artists and composers is concise and correct, usually with a picture of the composer or group.  The biographical information is displayed via the default Web browser installed on the user's system. We think it would have been a good idea to have examples of the music of each composer or group directly available in History Happens to complete an otherwise well-done and useful section.

The Games section of this program features three delightful games. The Musical Concentration game is a specialized version of the classic game show, in this case involving matching musical symbols and terminology with their correct names.  In the Semitone game, the computer will play notes for you on the piano, starting with one note, and ask you to play back the notes in correct order.  If you hit a wrong note, you have to start the game over again.  The Grand Staff Battle is a fun game where you fire at the bad guys using the MIDI keyboard - when you hit the bad guy a note will be displayed on the game screen. The user then has to play the correct note on the MIDI keyboard to dispatch the bad guy. Grand Staff Battle is fun and cute. It has adjustable degrees of difficulty and will appeal to many ages of users.

Composers Corner gives the student an opportunity to compose their own music and orchestrate it as they wish. The user selects what time signature they wish to use from a drop-down menu containing time signatures ranging from 2/4 to more complex and unusual time signatures such as 12/16. Key signatures containing from 1 -7 sharps or flats can be selected.  Several difficulty levels and genres can be chosen.  After choosing the instrumentation, which hand they are recording, and a metronome setting, they proceed to record their music. Pictures can be added to enhance the composed music .

Piano Player allows the student to practice the piano.  Included is repertoire varying from folk songs to classical music. The metronome settings can be varied to challenge students of various skill and training levels. It should be noted that many of the arrangements default to MIDI patch maps other than piano. These can be easily changed to get piano sound, but this arrangement may be disconcerting initially for those expecting to hear piano sound.

Piano Suite's personal profile keeps track of individual progress in theory and piano practice time.  For theory reports the user and/or teacher can select reports from selections including the day, one week, or two months.  This will then produce the desired report which the student or teacher can reproduce. The piano practice part of the report provides an evaluation of the students performance for each piece of music that they have practiced. 

The Piano Suite package has much to recommend it - if you can get it to run properly and completely. In over a year of effort by multiple highly qualified reviewers in different states using several very different computer systems, we were unable to accomplish that, even with substantial help from Adventus. Although we were never able to obtain a copy of the updated Version 1.5 of the software, despite multiple promises from Adventus people, we have been told by our main contact at Adventus that any registered user having problems with the software can get a free upgrade to version 1.5 merely for the asking. We would also suggest that anyone considering buying Piano Suite demand a money-back guarantee before they purchase. If you can get Piano Suite to run, you'll be rewarded with a program which is enjoyable, graphically attractive and pedagogically valuable for students of junior high age and older.

Piano Suite bundle, Version 1.0, List price $169.00 US. Adventus, Inc., 200 Logan Rd., Unit 5, Bridewater, N.S. B4V 3J8 Canada. Phone: 1-888-999-6434 or 1-902-543-4134. Fax: 1-902-543-4127. Email: WWW: . System Requirements:  486/100 MHz or better PC running Windows 95/98, a min. of 16 Mb of RAM, a CD-ROM (min. 2X speed) and a sound card with a MIDI/Joystick port. Creative Labs SoundBlaster AWE32/64 or another SB compatible wavetable soundcard recommended. Min. 256 color display at 800x600 resolution (true color recommended).

Created: 11/19/99
Last updated: 11/25/09
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Reprinting from the Piano Education Page The Piano Education Page, Op. 8, No. 1, © Copyright 2001-2009 John M. Zeigler. Portions copyright 1995-2000 John M. Zeigler and Nancy L. Ostromencki. All rights reserved.